Our General Shipping Policies
Once you place an order we will send you an email with the tracking information within 2 business days of shipment. All our deliveries including our free shipping uses only reputable carriers. We typically ship with UPS, FedEx and DHL. We do not deliver to PO Boxes, APO's or FPO's. It should also be noted that some items may be shipped separately.
How soon does my order leave the warehouse?
Your order will typically leave from the warehouse within 48 business hours of processing your order. This does not include weekends or holidays.
How long will it take once the scooter leaves the warehouse?
The time it takes for your scooter to arrive once it leaves the warehouse will depend on where you live. Please consult with the transit map below to approximate when it will arrive when using our promotional FREE SHIPPING. Please note this transit time refers to business days only and does not include weekends or holidays.
Can I get my scooter shipped express delivery?
If you want your scooter in a hurry, no problem! We can usually do 3rd day, 2nd day or next day for an additional fee. Simply drop us an email us at email@example.com with the scooter you're interested in, your full shipping address and and type of shipping you want and we'll send you back a quote.
You can also call us toll-free 1-866-333-8686.
Do you ship INTERNATIONALLY?
Yes. However, warranties are too difficult to service overseas therefore all warranties are considered null and void with international orders.
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Please be aware that A2B Scooters can not and will not be held responsible for any illegal use of a scooter and/or accessories purchased from our company. It is up to the purchaser of the product(s) to check into local laws to be sure that operating an electric scooter in your area is legal. We also can not and will not be held responsible for any injuries or fatalities that occur during the use of a scooter and/or accessories that we sold. It is up to the purchaser to operate their scooter safely and maintain it so that it is safe to use.
If you have any further questions about anything you have
either read here or any other concerns not covered within this space, please do not hesitate to contact us.
Also, any general feedback about our site or how we could better serve you is always welcome.
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